You will receive your order confirmation via email

We offer shipping from our Melbourne studio to anywhere in Australia for a $14.95 flat rate for Standard Shipping and $20.00 Express Shipping Australia wide.

We also offer local pick-up from our studio by appointment.

All orders over $200 receive Free Shipping. This offer excludes our Hire range.

We accept returns of:

- Damaged goods or incorrect items received;

- Items deemed non-authentic by a qualified authenticator.

We do not accept returns for:

- Change of mind

- SALE items and items marked on the product listing as ' Not Eligible for Return'

Items being returned must be in original unaltered condition.

Refer to our full Terms and Conditions.

Yes, we are a verified Entrupy authenticator and we offer an Authenticity Guarantee on all of our handbags.

Our items undergo a thorough authentication process before listing. So you can be assured they are genuine.

In the event that you have a change of mind we can offer you an exchange or store credit for the value of the purchased item* less shipping costs incurred.

*Change-of-mind does not apply to any products listed as 'SALE' or as 'Not Eligible for Return'

Subject to our full terms and conditions.